Federal Deposit Insurance Corporation - FDIC-Insured - Backed by the full faith and credit of the U.S. Government
Federal Deposit Insurance Corporation - FDIC-Insured - Backed by the full faith and credit of the U.S. Government
At Select Bank, your financial security is our top priority. As fraud tactics continue to evolve, it’s more important than ever to stay informed and proactive to protect your personal information. From phishing scams and identity theft to online banking threats and debit card fraud, understanding the risks is the first step toward preventing them.
This page is designed to equip you with essential fraud prevention strategies, online banking security tips, and best practices to help safeguard your sensitive information. Whether you’re managing your finances from a desktop, mobile device, or in person, Select Bank is here to provide the tools, education, and support you need to stay one step ahead of fraudsters.
Explore our security tips below and learn how to recognize warning signs, avoid common scams, and take action quickly if you suspect fraudulent activity. And remember, if you ever have any doubt whether communication about your bank account is legitimate, please reach out to us at (434) 455-1700.
What is it? Phishing happens when criminals try to trick you into sharing personal or financial information by pretending to be someone you trust.
Phishing attempts often arrive by email, text message, or social media. They may look legitimate; sometimes the scammer will feature bank logos, urgent wording, or fake security alerts. Never click links or open attachments from unexpected messages. Select Bank will never ask for your password, PIN, one-time code, or full account number through email or text.
If something feels off, contact us directly using the number on our website, not the one in the message.
What is it? Fraudsters use “spoofing” to make calls, emails, or websites appear official.
Spoofing allows criminals to manipulate caller ID or email addresses so they look like Select Bank, or even a government agency. They often use pressure tactics, like claiming your account is locked or that urgent action is required.
Remember: We will not request personal information or ask you to move money during an unexpected call. Hang up and call us back at (434) 455-1700.
Always check website URLs carefully before logging into online banking.
What is it? Skimming devices and card-reading scams can steal your card information at ATMs and gas pumps.
Tips to Protect Yourself:
With Select Bank’s card controls, you can freeze your card instantly if something looks suspicious. As always, if you suspect any fraudulent activity on your card, reach out to us immediately at (434) 455-1700.
What is it? Fraudsters try to gain access to your account by stealing or guessing your login information.
They may use phishing, malware, or leaked passwords from other websites to attempt logins.
Tips to Protect Yourself:
If you receive unexpected login alerts or text codes you didn’t request, contact Select Bank immediately.
A few simple habits can greatly reduce your risk of becoming a victim of online fraud.
Our Fraud Department actively monitors fraud attempts and takes swift action to protect your accounts. Encrypted connections, debit card controls, and our secure online and mobile banking platforms are just a few tools working to keep your money and information safe.
As a reminder, our Fraud Department will not:
In the event of a potential fraudulent charge, our Fraud Department will: