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Heartbleed Bug - What You Need to Know

What is the Heartbleed bug?

The “Heartbleed” Bug is a flaw in OpenSSL software that is used to encrypt information for web servers, operating systems, email, and instant messaging services. The flaw is one that allows would-be attackers to gain access to all-important encryption keys that protect website user information. Once they have encryption keys, attackers can:

  • Gain access to personally-identifying information of a vulnerable website’s users
  • Impersonate websites, tricking users into revealing personally-identifying information Compromised information may include usernames, passwords, account information, and credit card numbers.

How does this impact Select Bank?

Based on our testing, Select Bank’s systems, on-line banking web sites and bill pay are NOT vulnerable to the Heartbleed Bug attack. We will continue to pay great attention to our customer's security and to vulnerabilities that might affect the bank.

Select Bank has sophisticated security systems in place to protect the personal and financial information of our customers, including encryption and other measures.

As part of a normal course of business, we actively monitor our networks and continuously conduct routine maintenance to help ensure that online threats do not harm our servers or disrupt service to customers.

As always, we encourage you to take the usual steps to protect yourself from fraud. This includes monitoring bank and credit card statements looking for any unusual activity, protecting PINs and passwords and changing PINs and passwords periodically.

Please remember to use strong passwords, with a mix of capitalized and lower-cased letters, numbers and symbols. Use different passwords for different services. Your Facebook password and bank account password should never be the same.

As always, if you identify any unauthorized activity on your account, we encourage you to contact us immediately at 434.455.1700.



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